Myopic Zeal :: Escape IVR: Talk to a Human :: November

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November 30, 2005

Escape IVR: Talk to a Human

Posted by Eric at 10:50 am. Filed under: Randomly Interesting, Tech

If you haven’t seen it yet, Paul English has a cheat sheet on how to reach a human in the world of Intelligent Voice Response systems. IVR companies react, and Paul responds.

Via Dan Gillmor and KPaul at MFP.

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