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July 7, 2005

Dell Expands Domestic Tech Support Center

Posted by Eric at 12:17 pm. Filed under: General

Playing the Patriotic Card

Whether you can’t understand the customer-service rep or just don’t like offshoring in general, you might find the discussion irksome.

Perhaps not for long, though. The company whose name is nearly synonymous with Indian tech support now intends to double the size of its customer service center in … Oklahoma City. It may be a coincidence, or it may not, that Dell made this announcement on the first business day after July 4.


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